It is pointed out that quality of service has double-face characters.The characters of quality of service are analyzed,such as interactivity,ordinal number,limitless,dependence,locking-in and option.The function of quality of service is discussed from the
It is pointed out that quality of service has double-face characters.The characters of quality of service are analyzed,such as interactivity,ordinal number,limitless,dependence,locking-in and option.The function of quality of service is discussed from the
认为服务质量具有两面性,揭示了服务质量的互动性、序数性、无界性、依附性、锁定性和期权性等特性;分别从市场竞争、市场营销和市场创新等方面探讨了服务质量的功能。