Abstract: On the basis of working in the retail consulting company for many years, the author illustrates the innovations in shopping center management, marketing and leasing by specific examples in terms of enhancing customer service, building customer l

摘要：根据在零售咨询行业的多年工作经验，介绍了购物中心在管理、行销和招商方面的创新，并例举了提高和改善客户服务，建立顾客的忠诚度，推进零售业绩的具体措施。