In the Chinese contact centre industry, where 87% of the industry are female and 82% are less than 24 years old, the agent turnover rate is about 17% for full timers and 29% for part-timers per annum.
In the Chinese contact centre industry, where 87% of the industry are female and 82% are less than 24 years old, the agent turnover rate is about 17% for full timers and 29% for part-timers per annum.
在中国呼叫中心产业中，87%的员工是女性，82%的不到24岁，每年全职员工的离职率大概是17%，而兼职人员则是29%。