0 No systematic procedure to handle customer complaints or not responsive at all.
0 No systematic procedure to handle customer complaints or not responsive at all.
对于顾客反映的品质问题没有系统化管理，或不予理睬.
0 No systematic procedure to handle customer complaints or not responsive at all.
对于顾客反映的品质问题没有系统化管理，或不予理睬.