This study conducts a customers' satisfaction survey by carries on a questionnaire and uses simply and random sampling way is attempt to look for the relationship between service quality and customers' satisfaction in Air Force engine overhaul shop.
This study conducts a customers' satisfaction survey by carries on a questionnaire and uses simply and random sampling way is attempt to look for the relationship between service quality and customers' satisfaction in Air Force engine overhaul shop.
本研究采用简单随机抽方式针对空军修护工厂之各发动机维护分队进行问卷发放与回收。