A survey was conducted in 34 public libraries in China on their establishment of website,virtual reference service,reference desks,digitization and the mode of their virtual reference service.This article describes the status of virtual reference service
A survey was conducted in 34 public libraries in China on their establishment of website,virtual reference service,reference desks,digitization and the mode of their virtual reference service.This article describes the status of virtual reference service
网上走访34家国内公共图书馆,通过调查各馆的网站建立情况,网上参考咨询服务开展情况,咨询台的设置,网上咨询服务的方式以及馆藏数字资源的建设,大体上反映了目前国内公共图书馆网上参考咨询服务的状况,并就现存的问题提出一些合理化建议。