At Dell Computer, first-line managers include the supervisors responsible for controlling the quality of Dell computers, or the level of customer service provided by Dell's telephone salespeople.
At Dell Computer, first-line managers include the supervisors responsible for controlling the quality of Dell computers, or the level of customer service provided by Dell's telephone salespeople.
在戴尔电脑公司，基层管理者包括负责控制戴尔电脑质量的主管人员和负责控制公司电话销售人员提供的客户服务质量的主管人员。