In this paper,the author affirms the importance of library users and raises synchronously a query to the proposition of Users are always rightwhich was put forward by Professor Cheng Huanwen from library values and its institutional arrangements abroad.
In this paper,the author affirms the importance of library users and raises synchronously a query to the proposition of Users are always rightwhich was put forward by Professor Cheng Huanwen from library values and its institutional arrangements abroad.
本文在肯定图书馆用户的重要性的同时,从国外图书馆价值观及其制度化安排、图书馆用户服务的操作层面两方面,对程焕文教授提出的“用户永远都是正确的”的命题提出了质疑。