By the result of this study, hoped to provide the management of engine overhaul shop a important basis for improve the service quality and promote the customers' satisfaction.
By the result of this study, hoped to provide the management of engine overhaul shop a important basis for improve the service quality and promote the customers' satisfaction.
藉著以上发现可提供修护工厂管理阶层规划改善服务品质与提升顾客满意度措施的重要依据。